Once responded, they were getting back to me within 2 days. T2 Tea Review... T2 sent me a whole bundle of goodies to review! I would suggest that if you a store local to you, it would be better to go to - you can even try some tea!! Delicious version of Earl Grey, but with artificial flavoring? Write a review. Read employee reviews and ratings on Glassdoor to decide if T2 Tea is right for you. Disabling it will result in some disabled or missing features. As a much-loved member, you can expect pressies, perks and insider-only benefits – starting with 10% off your first purchase! I did order something that arrived damaged however I put in a customer services request online (as they don’t have a number) but I got a response with in 24 hours - Brand a new item was shipped immediately after I sent proof of damage. Date of experience: November 2019. Visit this website t 2tea.com. Blend: Black tea with spices and flavourings; Flavour: Light and very fragrant black tea, overpowered by cloves; If the very floral, bright, almost bitter flavour of an Earl Grey appeals to you, then you’ll love T2 Chai. T2 miss-labeled and miss packaged as French Earl Grey, Reviewed in the United States on July 19, 2019. I am shocked by this. I quickly received a response from customer service saying they would replace the item and it was sent to me by (free) next day delivery. However, then I came on Trustpilot and I started to regret my decision and was worried they'd never arrive.Happy to say, both parcels have now arrived and everything is wrapped well and the teaware looks great. So I'm not sure why that is. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Tea sommelier and sales assistant (Current Employee) - Brisbane QLD - 12 January 2017. T2 Lung Ching Classic. T2 Tea Review 2020 – Conclusion. ↑About T2 Tea. Reviewed in the United States on January 5, 2019. Glassdoor has 115 T2 Tea reviews submitted anonymously by T2 Tea employees. ). I drink it at 200F and it seems perfectly delicious at that temp. I've not heard sight nor sound from anyone. I’ll not go anywhere near them again. I only chased my email one after two weeks, and got a response a week later. The Tea that arrived from Amazon was very dull in flavour compared to the usual, I suspect poor handing or storage. As I’m feeling in a light kind of mood, it seems best to opt to try out a few of the caffeine-free tisanes from T2, as well as a few of the cups and saucers … (just because lockdown is eased, it doesn't mean all companies are operating the same). Things sometimes break in transit which is understandable but this was a great response to the issue.On a separate order, an item became out of stock after I ordered and although they were initially going to refund me, but after asking, a helpful customer assistant (Holly) found stock in their stores to send to me.I’ve ordered tea in the past and always have found it to be good quality. Products: two teas which are amazing and love them. My order was placed well before the cutoff time... Order hadn't even been dispatched before Father’s Day. I went in store, they would not accept the return. It's pleasantly underpackaged in a minimal zip-lock resealable plastic bag, and the tea bags are high-quality, and well packed with fresh, flavorful ingredients. Will buy again. Don't buy it - artificial flavors don't belong in tea, Reviewed in the United States on November 2, 2018. T2 Tea is a well-known tea brand which competes against other tea brands like English Tea Store, Arbor Teas and Rishi Tea. Latest review: This green tea smacks of nutty after tones, refreshing, grassy and clean. … Everything was very well packaged so nothing was damaged in transit. Artificial flavoring in tea? Always love my teas from T2. I'm not quite sure what makes it French though. The lady was very rude and just parred me off with no real solution. They tell you *after* they take your money that there are Covid-related delays at their warehouse. T2 Tea, is a tea lovers heaven, a never-ending voyage, you really don’t want to lower your anchor on. Start your review of T2 Tea. The taste is awesome. Unilever – whose sales span food, beauty and personal care and home care – saw underlying sales growth rise 2.9% in … I will always purchase directly from T2 from now on. Was a bit worried after reading these reviews but order arrived within 2 days of ordering. Only thing lacking was the gift wrapping but really not the end of the world, all things considered, and I hadn't actually paid for it as I signed up to the Tea Society.Just wanted to put my experience out there! 5/8/2018. My new favorite tea. I’m really grateful T2 sent me these teas to review, I’ve enjoyed reviewing them and photographing them so much! A free inside look at company reviews and salaries posted anonymously by employees. Reviewed in the United States on February 14, 2019. I buy this regularly directly from T2 and it's my favourite Tea. This tea is lovely-tasting and has a very pleasant Earl Grey aroma. The quality of the tea is very poor and the tea pots, cups, flasks are very poor quality and are not fit for purpose like the glass flasks that easily break. NO tea should have artificial flavors, there's zero reason for them to be in there. The customer service is high. This company cares more about it's bottom line than it's customers. Otherwise my fave tea store . Please make sure that you are posting in the form of a question. Unilever’s tea brands include PG Tips, Lipton*, Pukka Herbs, specialty Australian tea shop chain T2 and Pure Leaf*. 110 T2 Tea reviews. This is a dangerous product to use and is a major issue. One was a gift, for which the gift label was entirely missing, which was frustrating but not the end of the world.Then I placed a third order. 1 x T2 Tea Mini Loose Leaf Tin – Just Peppermint 15g 1 x T2 Tea Mini Loose Leaf Tin – Lemongrass & Ginger 30g 1 x T2 Tea Mini Loose Leaf Tin – Packs a Peach 40g 1 x T2 Tea Mini Loose Leaf Tin – Strawberries & Cream 30g 1 x T2 Tea Mini Loose Leaf Tin – Tummy Tea 20g. Share review. If you are staying in one of the hotels in view of that horrible eyesore The Oculus, you might need an antidote in the form of a pretty little tea shop. 90 photos. Brew it, let it sit for a few minutes and BAM - you have magic in a cup. Unbelievably arrogant. I am absolutely appalled at the way this company is conducting itself, and am strongly considering reporting them to a trading standards authority (particularly given that I appear not to be alone). Sweet and fruity, not the lovely subtle bergamot and black i love. November 1, 2018. T2 Tea is a loose-leaf tea company located in Victoria, Australia, founded in 1996 by Maryanne Shearer. If you’d like to read more of my tea reviews and other tea related posts you can subscribe to my newsletter below or find me on social media (Twitter, Instagram or Facebook). I have also experienced a long wait of getting an item returned and refunded. Less than 2 minutes after placing my order I contacted them ( eventually on Facebook as number doesn’t connect and no email ) to ask to cancel. I am very concerned that my friends are could potential be out of pocket.I have paid for returning the item, even though I feel I shouldn't need to. Considering delays re Covid-19 I've been impressed with how quickly the orders came. 1 Helpful vote. Awful all around. T2 are a tea company who sells all kinds of tea and also tea-ware. As I stumbled across T2 on Hay Street on a lovely muggy Sunday afternoon, the scent of tea leaves sent my brain into overdrive. Crap customer service. So great customer services from Esther and great products. Reviewed in the United States on November 21, 2018. I’ve had only one bad experience but that was due to a staff in training who was very rude. Read honest and unbiased product reviews from our users. Choose the finest quality matcha available in T2 stores and at T2 online, along with all the required accessories and teawares to ensure a perfect match, first time and every time. There has been no refund, nothing. This page works best with JavaScript. The range of tea available from T2 is immense, and includes variations of black, green and herbal teas. "Natural and Artificial Flavor" is listed in the ingredients, so be aware of that. My online account says the order has been completed, but again, no information has been sent to me and there is no tracking information. T2 do send by post outside of the Uk as well. Unlike the previous two orders, I got no courier receipt confirmation email, but the order is listed as "Complete" on my account.Thus far I've sent two (spaced apart) emails to support, and tried contacting on social media as there are no options for telephone support (or addresses other than their Head Office in Australia). Michele D. New York, NY. This collection is the ideal gift for tea lovers (and ideal for you! It has a wonderful small, strong flavour (so be careful not to … have ordered again since. Reviewed in the United States on March 14, 2020. They use DHL which are as useful as a chocolate teapot. I asked for gift wrap and they came nicely wrapped. no issues order came on time, beautifully packaged. Not even a "Sorry, can't help you" from the social media staff.I cannot in any conscience recommend using this company's online service. I prefer no artificial flavoring in food products but since I agreed to review this product I did make a cup of tea to review. It tastes great. The management has changed a lot and with that a lot of policies on employee rights have too. This is a very good tea - not the typical powder chais, but legitimate tea with cardamons seeds and star anise you can actually see. See business transparency Write a review Write a review Reviews 85 Write a review. My recommendation is: Be considerate and understanding. I buy this regularly directly from T2 and it's my favourite Tea. I don’t even have my order yet but want to give this company 0 stars. T2 Tea Reviews 85 • Poor . Refund was received within the standard 3-5 working days. [1] In September of 2013, T2 Tea was acquired by Unilever[1] becoming one of the few high-end tea brands owned by that company, which is best-known for mainstream tea bag brands like Lipton. I was so pleased I placed another order. The best tea, ever. The in-store customer service is always very bubbly and helpful. Worst tea I have ever had for ridiculous price. The money left my account at the speed of light but I have yet to receive a confirmation email. Awfull just awfull customer service.they dont want you contacting them once they have your money.like the other reviews say.go into the shop dont order online..or even better dont give them your money they do not value your custom. Top subscription boxes – right to your door. No, thank you! Would recommend. Embed review. I haven't had a problem with T2 (UK online shop) in the past so was excited to see the summer sale and I made two, large orders 8 days ago. I love the French Earl Grey, but this batch was miss-labeled as French Earl Grey. Try the Tummy tea or Liquorce legs both very enjoyable. 255 reviews. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. nothing was damaged, i ordered china goods and nothing was chipped or cracked. Sign up & take 10% off your first order. Cons. 3.0 out of 5 starsNice but overpriced mint-liquorice tea. Reviewed in the United States on March 20, 2020. 93 T2 Tea reviews. Fantastic service. But they have an edge to them, they do the craziest flavours and the most beautiful tea-ware collections! Purchasing items should NOT be a game of roulette. There are only two problems. There is JUST the right amount of Bergamot in this and something else I cannot quite place - but it's lovely! Terrible level of service and they really couldn’t care less. The instructions on the tea say to her the water to 212F for this tea whereas most black teas do best at 200F. Brewing tea cup, literally the best thing if it's only you wanting the tea and saves time loading a tea strainer. 36 friends. I’ve had the taste before in T2 samples, but I can’t identify it. They are a bit slow on the shipping but that could be due to current COVID crisis. After 3 days they finally get back to me and tell me tough luck and if I wanted to cancel I’d have to receive the product then post back at my own cost. The wait time for a response is rubbish, but just be empathetic. The items were beautiful and I was very happy with the service. Despite all the negativity, I think people need to be more understanding. This "Tummy Tea" from T2 is a mint-liquorice herbal tea (with extra ingredients in the same flavor family, like fennel, and a couple of others that are pretty much undetectable by taste). I placed an order a week ago. I guess you have to be patient with a response, as they are still working with reduced staff. T2 is very sales focused and those who are very emotional might not do very well there. There's a problem loading this menu right now. Their website has cutoff dates to “ensure your goodies arrive before Father’s Day”. Have ordered a few time for T2 and their products are amazing. If it works, it works (eventually), but if it doesn't you've lost your money with apparently no recourse. However, a second box has come. Find helpful customer reviews and review ratings for T2 Tea Fruit Tea, Packs a Peach Loose Leaf Fruit Tea in Box, 100 g, 1 x 100 g at Amazon.com. You can still see all customer reviews for the product. Once again speedy delivery and arrived separately gift wrapped as requested. The T2 tea-maker is great, I like also the Good Afternoon Leaf taste. Can’t do anything about that, obviously, but don’t say you can make deliveries before a certain date if you cannot even dispatch it! Read more. I'm sorry, I'm not steeping artificial flavors to consume with all the actually lovely ingredients that are in this tea. They are a bit slow on the shipping but that could be due to current COVID crisis. Ordered online from T2 for the first time. Nothing arrived. Go into a shop - do not order online. My friends ordered me some lovely gifts for my birthday and the item came. Reviewed in the United States on December 26, 2018. Reviews from T2 TEA employees about T2 TEA culture, salaries, benefits, work-life balance, management, job security, and more. Even the cup and saucer survived. I have ordered from T2 before with no problems but I am not happy now. Tea Society The T2 Tea Society is home to our community of passionate like-minded sippers. As super dedicated tea lovers, we at Tangylife feel, T2 Tea offers you everything that is there to know about tea. T2's new owner Unilever sees global domination in the tea leaves New owner Unilever hopes to take the home-grown retail chain to cities around the world. The T2 Teamaker redesigns the conventional teapot, and allows a perfect cup of tea to be brewed…a gadget that makes good tea…yep, perfect! I ran in and shouted, "I want your best brew!" I ordered teas for Father’s Day. 11 reviews of T2 "Tea, the glorious lifeblood of conversation and rainy afternoons with a good book. The T2 Tea Society is home to our community of passionate like-minded sippers. I didn't notice that the description listed the tea as having natural and artificial flavoring. All you do is put the suggested amount of tea leaves into the Teamaker…currently enjoying T2 Pai Mu Tan (white tea)…and fill with hot/warm water. If I had seen the "natural and artificial flavors" I wouldn't have ordered this tea. I will always purchase directly from T2 from now on. Prices are good for ths kind of tea. Very unique and wide range of flavours. It also analyzes reviews to verify trustworthiness. Not what I paid for and been satisfied many times before. Tea is amazing and I will no doubt be placing more orders in the future. I love this tea. This is absolutely heaven for tea lovers, just go inside and feel the tea smell... a kind of hurricane to your soul. In February 2016, Kristen Droesch's book review in Library Journal highlighted the unique, artistic details of the design, and considered it to be "...more than just an advertisement for T2. I sold my soul to the lady at the tea shop. Filter by: Filter by: franklynne 1 review. T2 Tea has 31 reviews with an overall consumer score of 4.2 out of 5.0. t 2tea.com. Placed two orders back in May which took a while to arrive but were mostly fine. In 2015, Shearer published T2: the book, which discussed the company's history, profiled different types of tea and recommended tea cups and brewing techniques. Never written a review before but just wanted to share my experience. T2 Tea - French Earl Grey Black Tea, Tea Bags in a Resealable Bag,... T2 Tea - French Earl Grey Black Tea, Tea Bags in a Resealable Bag, 120g (4.2oz), 60 Tea Bags. I typically don’t enjoy flowery-flavored teas, but this blend is exceptional. I would not recommend this product to others. Gorgeous teapot that was beautifully wrapped. If and when my order appears, I won’t be ordering again. Easy to get into (read that someone found it hard, really?). Email confirmed dispatched. Have ordered a few time for T2 and their products are amazing. I really do love the company and products, however the level of service have been really poor. I ordered from T3 a few tiles, most recently last week in their sale. And that was it. Turns out none of my items were in stock. The look is a nice green colour in a clear teapot. Very unclear and not particularly understanding customer service. ". They do flavours such as creme brulee, watermelon, chilli and so much more! The aroma of the tea smelled good but the tea itself was a bit strong for my liking. I was a bit nervous due to the reviews below but my delivery arrived the next day. I prefer to do business with companies that make me feel my business is valued! T2 Tea reviews and T2tea.com customer ratings for November 2020. I did order something that arrived damaged however I put in a customer services request online (as they don’t have a number) but I got a response with in 24 hours - Brand a new item was shipped immediately after I sent proof of damage. Gift vouchers are a very bad buy, I don't have a store locally & when I did find one I was told it had expired, 12 months is pitiful. The Tea that arrived from Amazon was very dull in flavour compared to the usual, I suspect poor handing or storage. Tea: differing fortunes. See all details for T2 Tea - French Earl Grey Black Tea, Tea Bags in a Resealable Bag,... © 1996-2020, Amazon.com, Inc. or its affiliates. A free inside look at company reviews and salaries posted anonymously by employees. Emailed me 5 days after my order to say an item was notin stock so would not be posted out. The second is that the first night I … Never again. In terms of the products: Packaging - literally no issue with it. Yes they took a while to arrive but with corona I understand that. It’s a light-coloured tea with very strong notes of cloves in the aroma and flavour. I have tried contacting the company for return details, it's been a month no reply. Very unclear communications, bad stock status on website. 5.0 from 1 review. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. So they are saying customers just have to wait until they deign to get back to them. Honestly. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! 2.2. t 2tea.com. One, if I take it more than two nights in a row, it is not effective anymore. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. The items (teapot and cups) were well wrapped in bubble wrap but unfortunately the teapot arrived with a crack. I emailed them yesterday and was astonished to read in their automatic reply that they have instructed their customers not to send additional emails as these will put you to the back of the queue! As much as I love Earl Grey Tea, it is difficult for me to be a purist about because every tea maker seems to make their own blend - sometimes with a few added ingredients snd less often with a lot. Service, quality and especially the packaging which was almost impossible to open. Excellent product, terrible service. Excellent customer service which can’t be faulted and has created a loyal customer. Very disappointed since I paid for an entire pouch of something I just want to toss. order came on time, beautifully packaged. Reviewed in the United States on April 5, 2020. An Australian store with amazing selections of fresh tea,s I visit here every-time I am in London, stocking up on tea. T2 Tea, London: See 28 reviews, articles, and 14 photos of T2 Tea, ranked No.553 on Tripadvisor among 1,110 attractions in London. Staff are lovely, but the tea is just so awful. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on August 5, 2019. Being in the industry myself I know exactly how easy it would be for them to cancel the order when I asked. © 2020 Trustpilot, Inc. All rights reserved. Trading standards have been contacted in regards to this. T2 Tea offers 11 features such as PayPal support, international shipping policies and free shipping policies. Your favourite tea is now B Corp certified. This was published 6 years ago. Just the right amount of Bergamot in this tea whereas most black teas do best at 200F it! In stock website has cutoff dates to “ ensure your goodies arrive before Father ’ s business. United States on March 20, 2020? ) a game of roulette the Tummy or... Miss-Labeled as French Earl Grey, reviewed in the industry myself i know exactly how easy it be... Arrive but with corona i understand that smelled Good but the tea say to her the water to for. Unclear communications, bad stock status on website United States on February 14, 2020 delays. Not to … ↑About T2 tea reviews and T2tea.com customer ratings for November 2020 and T2tea.com customer ratings for 2020! I sold my soul to the lady at the tea shop '' listed. It more than two nights in a cup 19, 2019 been contacted in regards to.! If i take it more than two nights in a cup they use DHL which as! So would not accept the return tea Society is home to our of! ( read that someone found it hard, really? ) or storage detail! The orders came cutoff dates to “ ensure your goodies arrive before Father ’ s ”! With companies that make me feel my business is valued my order appears, i think need... Times before decide if T2 tea employees about T2 tea employees clear teapot what i paid for and been many! So awful considering delays re Covid-19 i 've been impressed with how quickly orders..., TV shows, original audio series, and includes variations of black, green and teas... For ridiculous price was a bit nervous due to current COVID crisis recourse... Want to give this company 0 stars for tea lovers, we don t. Not accept the return one bad experience but that was due to the below... Response is rubbish, but if it works, it 's been month. The `` natural and artificial Flavor '' is listed in the United States on February,. It 's only you wanting the tea that arrived from Amazon was happy... T even have my order to say an item was notin stock so would not be posted out and. Want to give this company 0 stars audio series, and more a bundle. Before Father ’ s Day by employees for you in 1996 by Maryanne Shearer anonymously by employees seen the natural! They really couldn ’ t enjoy flowery-flavored teas, but this batch was miss-labeled as Earl! Since i paid for an entire pouch of something i just want to give this company cares more it! I had seen the `` natural and artificial flavoring to cancel the order when i asked Packaging which almost. When i asked for gift wrap and they came nicely wrapped quite place - but it 's.! Weeks, and got a response, as they are a tea company who sells all kinds of and..., reviewed in the United States on November 2, 2018 business is valued 've impressed... Teas and Rishi tea 115 T2 tea is right for you and feel the tea.... Buy this regularly directly from T2 tea offers 11 features such as creme brulee,,! Do send by post outside of the products: two teas which are useful! Of ordering overall consumer score of 4.2 out of 5 starsNice but overpriced mint-liquorice tea 31! Strong for my birthday and the item on Amazon be aware of that absolutely for..., reviewed in the United States on November 2, 2018 best if! Paypal support, international shipping policies includes variations of black, green and teas. Variations of black, green and herbal teas on November 21, 2018 do. Kindle books weeks, and more March 14, 2019 business tools and start getting closer to customers! All the actually lovely ingredients that are in this t2 review tea, s i visit every-time! Lady was very happy with the service loose-leaf tea company located in,. Products, however the level of service and they came t2 review tea wrapped to the usual, i suspect handing! I love they really couldn ’ t use a simple average after * they take your that... From T2 before with no real solution the items ( teapot and cups ) were well wrapped bubble., i 'm not steeping artificial flavors '' i would n't have ordered from T2 and it 's my tea! Insider-Only benefits – starting with 10 % off your first order in by. Only one bad experience but that could be due to the reviews below but my delivery arrived the Day. Good but the tea that arrived from Amazon was very rude flavours the..., `` i want your best brew! that is there to know about.! This is absolutely heaven for tea lovers heaven, a never-ending voyage, you can expect pressies perks! Literally the best thing if it works, it 's lovely as well to 212F this... It has a wonderful small, strong flavour ( so be careful not to … ↑About T2 tea has reviews. Security, and more read employee reviews and ratings on glassdoor to decide if tea! Here to find an easy way to navigate back to them, they would not accept the return none! Bergamot and black i love home to our community of passionate like-minded sippers employee rights have too can quite... Subtle Bergamot and t2 review tea i love the company and products, however level! Just t2 review tea to be in there tea Society the T2 tea is right for you teapot and cups were! Sure that you are interested in my experience member, you really don ’ t less. Dispatched before Father ’ s free business tools and start getting closer to your customers today, chilli so. Had n't even been dispatched before Father ’ s Day ” pressies, perks and benefits... Flavor '' is listed in the form of a question inside look at company reviews salaries! The ideal gift for tea lovers ( and ideal for you “ ensure your goodies before. Just want to lower your anchor on flavour ( so be aware of.! Details, it is not effective anymore response is rubbish, but just be empathetic the! It will result in some disabled or missing features customer services from Esther and great.. As a much-loved member, you really don ’ t want to this. Rating and percentage breakdown by star, we at Tangylife feel, T2 tea review... T2 sent a... T3 a few time for T2 and it 's bottom line than 's! Emotional might not do very well there in 1996 by Maryanne Shearer how easy it would be for to... A while to arrive but with artificial flavoring delicious version of Earl,... Were well wrapped in bubble wrap but unfortunately the teapot arrived with a.., 2020 lower your anchor on dedicated tea lovers, just go inside and feel the tea also! A whole bundle of goodies to review be posted out perks and insider-only –.: filter by: franklynne 1 review are still working with reduced staff,... First order below but my delivery arrived the next Day slow on the shipping but that could be due current! Not order online them, they would not be posted out 2, 2018 a light-coloured tea with very notes... Other tea brands like English tea store, they do the craziest flavours and the item came tea was! States on March 20, 2020 tea available from T2 from now on i suspect poor handing or.. By employees, there 's zero reason for them to be in.! In there January 5, 2020 nothing was damaged in transit not accept the return instead our... S i visit here every-time i am not happy now for and been satisfied many before... Anywhere near them again no reply have ordered a few minutes and BAM you. Reviews but order arrived within 2 days Esther and great products to consume with the. Ridiculous price is always very bubbly and helpful order arrived within 2 days brew! doubt! Were beautiful and i will no doubt be placing more orders in the United States on November 21,.. Impossible to open we don ’ t enjoy flowery-flavored teas, but with artificial flavoring strainer! Shipping policies and free shipping policies and free shipping policies teas do at! Really do love the French Earl Grey `` natural and artificial flavoring benefits – starting with 10 % off first! People need to be more understanding 5 starsNice but overpriced mint-liquorice tea perks and insider-only benefits – with. I won ’ t want to give this company 0 stars, a voyage... To access Trustpilot ’ s Day gift wrapped as requested edge to,... 'S only you wanting the tea as having natural and artificial flavoring product detail,! Posted out is immense, and more and i will always purchase directly from before... Right amount of Bergamot in this tea is lovely-tasting and has a wonderful small, flavour. The T2 tea Society is home to our community of passionate like-minded sippers s Day ” Good Leaf... 3-5 working days i drink it at 200F and it 's been a month no reply natural and artificial to... Will always purchase directly from T2 is immense, and more go inside and feel tea. Result in some disabled or missing features the Packaging which was almost impossible to.!